Pandemic kick starts a new direction for West Midlands businessman

2 min read

eCommerce payment solutionElavon paymentsTravel and tourismWest Midlands

Avi Thandi

Avi Thandi

West Midlands businessman, Avi Thandi, has run a successful local coach company for more than 25 years, but when the pandemic struck, the travel industry and his business came to a standstill. Avi pivoted his business quickly and repurposed his coach parking area to support concrete sales and skip hire to residential and trade customers. This resulted in forming three new businesses - Central Skip Hire, Central Ready Mix and Midland Concrete Pump.

Through Santander’s partnership with Elavon, Avi Thandi has been able to handle customer orders, deliveries and payments, through their market leading Opayo eCommerce platform. The partnership has enabled a resilient customer to adapt his business during the pandemic with speed.

With access to Elavon’s Mobile Merchant service, Avi’s business now has a flexible pay as you go solution for payments on the move.

It was tough seeing our family business struggle when the pandemic struck. But I knew I had an opportunity to do things differently and the great people at Santander and Elavon are helping me realise those ambitions.

Avi Thandi

Business owner

By using Elavon for his all payments needs Avi now benefits from next day settlement, at no extra cost. Cashflow has been maintained and any risks associated with cash handling have all but disappeared. A great fit for both Avi and his evolving business strategy.

Until you listen to and fully understand a customer and their needs, you can’t earn their respect or find the best solution. We’re very excited to be supporting Avi and applaud his quick thinking and drive to adapt to the difficult circumstances brought about by coronavirus.

Raj Kaur

Business Banking Manager, Santander

Santander | Elavon

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